Department of Public Works

The Osage Beach Department of Public Works oversees the water, transportation and sewer infrastructure plus construction and inspection of capital projects.

The Water Department maintains a safe and functional water supply for all users, and takes care of the water towers, wells, water mains and more. For winterizing information, download the Winter Weather Checklist (PDF).
The Transportation Department manages nearly 40 miles of public paved roads and organizes courtesy services like fall leaf collection, snowplowing and street sweeping.
The Sewer Department oversees a complex system that transports about one million gallons of wastewater daily to the Lake Ozark/Osage Beach Joint Sewer Treatment Plant.

Report an Issue

Each department strives to meet customer needs quickly and efficiently. Urgent issues should be called into Public Works, but you can also use the Fix It Form to report non-critical issues. Reports submitted via the Fix It Form may not be addressed until the next business day.

Utility Billing

The Department of Public Works does not handle inquiries about utility billing. The Utility Clerk belongs to the City Treasurer's Office at City Hall. For questions, contact the Utility Clerk or to manage utility accounts, visit Utility Billing.

Public Works FAQs

How do I report an issue to Public Works?

Urgent issues occurring during business hours should be called into Public Works immediately at (573) 302-2020. Urgent requests after hours should be called into the Police Department non-emergency line at (573) 302-2010. You can also use the Fix It Form to report non-critical issues. Reports submitted via the Fix It Form may not be addressed until the next business day. Each department strives to meet customer needs quickly and efficiently.

How do I establish utility service for an existing residence?

Contact Utility Billing at Osage Beach City Hall at (573) 302-2000, ext. 1034, to have water and/or sewer service set up in the new renter or homeowner name.

How can I pay my utility bill?

City of Osage Beach water and sewer customers have many options to manage their utility bills:

View and pay bill online*
E-billing enrollment
P ay by bank draft via Electronic Funds Transfer (PDF)
Customers can pay securely over the phone as well as hear real time balances, payment amounts and due dates.
Customers can also make payments at the City Hall window, mail them to City Hall (1000 City Pkwy.) or use the after-hours drop box on the Police Department side of the front parking lot.

Accepted forms of payment include credit cards, cash, checks, and money orders.

*All debit and credit card transactions will be subject to merchant fees starting Jan. 1, 2025. Payments made by bank draft are not subject to fees.

I may have a water leak. What can the City do to help?

We can check the meter to ensure it is working properly, help determine if water usage is normal, and turn off the water if necessary. However, the City is not responsible for leaks on private property. City workers are not allowed to go into private homes to find or fix leaks. If there is a leak on private property, it is the homeowner's responsibility, and they may need to hire a plumber or contractor to fix it.

Why is my sewer charge so much higher than my water charge?

The base rate for sewer is lower than the base rate for water, but the sewer usage rate is higher than the water usage rate. This means that if you use more water, your sewer charge will end up being higher than your water charge. This is because the cost of safely moving sewage from homes and businesses to the treatment plant is much higher than the cost of delivering water. The most recent water and sewer rates is available online.

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Leaf Collection FAQs

When does the annual Leaf Collection program begin?

The annual Leaf Collection program generally begins the week of Thanksgiving and weather permitting, will conclude by the end of December. The City will update the website with the most current information at the beginning of November each year. Schedule changes will also be updated on the interactive map.

What roads are eligible for Leaf Collection?

Only city streets with green signs are eligible for leaf collection. Private roads marked with blue signs are ineligible.

Where should I put out leaves to be collected?

Pile leaves in ditches or along the edge of the road. Do not create a road hazard by placing leaves in the right-of-way. Bagged leaves will be picked up if they’re packed in special biodegradable bags. No plastic trash bags will be removed.

Does the City of Osage Beach give out bags for leaves?

Yes. Biodegradable bags are available for free at the Public Works main office (5757 Chapel Dr.) and at the window inside City Hall (1000 City Pkwy). Bags will be available a couple weeks before the annual leaf collection begins. Bags can also be purchased at various retailers.

My road was scheduled for collection, but my leaves are still here?

Residents should allow for some flexibility in dates. Unforeseeable events like inclement weather and equipment repair may cause delays. If that happens, the map will be updated with schedule changes. Please check back for the latest information.

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Contact Us

Jeff Fisher

Public Works Director

Email

Phone: (573) 302-2000 Ext. 2000
Stevie Hines

Department Secretary

Email

Phone: (573) 302-2020 Ext. 2010
Physical Address
5757 Chapel Dr.
Osage Beach, MO 65065

Phone: (573) 302-2020

Fax: (573) 302-2043

Hours
Monday - Friday
7:00 a.m. - 4:00 p.m.
After Hours Contact
To report issues like flashing lights after hours and on the weekends, call police dispatch: (573) 302-2010